SHIPPING & Returns

Domestic shipping

We provide shipping across Australia. Orders over 70$ are eligible for free shipping service. Estimated delivering time is 3-20 days, depending on your location. Our shipping service providers are Sendle and Aupost.

Local Delivery

We provide instant FREE local delivery for customers based in Metropolitan Melbourne if you wish to receive your orders as soon as possible. If your order’s value is over 40$ and your delivered address is within Metropolitan Melbourne, you are eligible for our local delivery service. Waiting time for local delivery is estimated 1-2 working days.

Local Pick-up

Free local pick-up is now available for loved customers in Melbourne! Select ‘pick-up‘ and make sure you book your preferred pick-up date & time when you check out.

Changed your mind?

We are confident that you will love Gadgetoy products. However, If you're dissatisfied with our products for any reason at all, simply notify us within 3 days of the delivered date. You will pay for return shipping unless it is a quality problem.

damaed or faulty goods returns

We ensure high-quality of our toys. However, if you found that our products are damaged or faulty when you received your order, simply notify us within 3 days of the delivered date. We will pay for return shipping for products with quality issues.

Refund

When we received your returned items, we will refund full amount to you. It may take 3-7 working days to receive the amount in your bank account.

contact us

We would love to hear your feedback. If you have any concerns and questions, please email info@gadgetoy.com.au. Our team members will get back to you as soon as possible.